A recent court ruling on finance commissions has set new standards for transparency and accountability in retail finance. This decision highlights a few key principles:
- Clear Disclosure: Retailers must openly disclose commission amounts and how they’re calculated. This ensures customers fully understand these fees before making a commitment.
- Acting in the Consumer’s Best Interests: Retailers are now required to prioritise the consumer’s needs when offering credit products. Any commission payments should be communicated clearly and without hidden terms.
- Providing Clarity When Obligations Can’t Be Met: If a retailer is unable to fully meet these obligations, they must inform the customer and provide a clear explanation.
At All Van Sales Ltd, we’re committed to following these guidelines to the letter. Our mission is to prioritise your best interests and provide clear, honest information at every step. We believe in building trust through transparency and supporting you in making informed decisions.
